FAQs

These are answers to some of the questions we're asked most often, regarding our application process and careers.

We hope you find it useful, and if you've got a question not covered here, please get in touch. Contact Recruitment@highwaysengland.co.uk.

How can I apply?

First we'll need you to complete an application form and upload a CV online so we can consider your application. You can do that here.

How will I know that my application has been received?

You'll receive an automated email confirming that we've received your application.

I am not a UK or European national – can I apply?

If you have the correct Right to Work documentation then yes. Please do check that your documentation is appropriate using the information on the gov.uk website. To find out more, click here.

What should I do if I haven’t heard a response to my application or have any queries?

Please contact our Recruitment team at Recruitment@highwaysengland.co.uk.

I’ve been unsuccessful for a post. Can I apply for another?

If you were told your application was unsuccessful before interviewing, you are welcome to apply for other posts. Or if you attended an interview but were unsuccessful, please wait six months before applying again.

How can I get more detail on a specific post?

Please contact the Recruitment team at Recruitment@highwaysengland.co.uk and they'll be happy to help.

I have a disability and have certain requirements to enable me to attend an interview. Will I still be able to attend?

We provide reasonable adjustments to allow candidates to participate fully in our recruitment process. Please let us know about any requirements at least 72 hours before your interview, by emailing Recruitment@highwaysengland.co.uk

Will I be required to go to an Assessment Centre?

We will always tell you by email if you need to go to an Assessment Centre. We’ll let you know in advance what to expect on the day so you can prepare.

What should I expect at the interview stage?

Please expect a competency-based interview. You may be required to do a presentation. If that's the case, we'll tell you in advance so you can prepare.

Will you cover my interview travel expenses?

No, unfortunately we're not able to cover these.

Will you cover my interview travel expenses?

No, unfortunately we're not able to cover these.

I am unable to attend my interview date – can I rearrange this?

If you need to reschedule your interview, please contact Recruitment@highwaysengland.co.uk.

Do you run an apprenticeship programme?

Yes, we open the application process for apprenticeships every April. To find out more, click here.

Do you run a graduate programme?

Yes, we open the application process for graduates every April. To find out more, click here.

Can I apply for more than one post?

Yes, if you fit the criteria for more than one vacancy. However, you will have to apply for each role individually.

Can I get feedback on my application?

We can offer you feedback if you attended an interview, though not for applications that are unsuccessful at the initial review stage. To request feedback, please email the Recruitment team at Recruitment@highwaysengland.co.uk.

Will I need to provide references?

Yes, we require references from the past three years of employment or study.

I am interested in fixed term contract opportunities – do you provide these?

We do provide these and they will be detailed in our job adverts.

Am I expected to travel in my role?

You may be required to travel depending on the role, but will this be discussed at interview.

What career development opportunities can I expect?

This varies by role, the business area and your own performance, so it's not possible to give a general answer here. However, rest assured you will be able to discuss development opportunities throughout your career here. We provide ongoing training opportunities, which are different for every post. 

What should I do if I search for a job and there are no available vacancies?

Please sign up to our job alerts. Then you'll be among the first to hear about suitable upcoming vacancies. You can do that here.

What training do Highways England provide?

We provide ongoing training opportunities, which are different for every post.

How can I best research Highways England?

You're in the right place! Take a good look at the information here on our careers website.

Do I stand less of a chance if internal candidates are applying for the same post?

No. We have a fair and open application and recruitment process at Highways England. The process is identical for internal and external candidates, and both are treated in the same way. We have a robust interview process, in which external and internal candidates are assessed by an impartial interview panel. For any given role, the interview format is the same if you are an existing employee or an external candidate. We make our hiring decisions based on the merit demonstrated during the process.

I’m interested in hearing about future roles – how can I keep up to date?

Please create an account on our recruitment website, then you can sign up for updates. We update our vacancies regularly, and we will send you details of suitable opportunities. To create an account, click here.

Am I obligated to fill out a diversity monitoring form?

We will ask you to complete an equality and diversity monitoring form during the application process. Any information provided on this form will be treated as strictly confidential and will be used for statistical purposes only. It will not be seen by anybody directly involved in the selection process. No information will be used in any way which allows any individual to be identified.

So why do we ask you to complete the form? Because we're committed to recruiting, retaining and developing a workforce that reflects at all grades the diverse communities that we serve. By monitoring and analysing diversity information, we can ensure that our HR processes are fair, transparent, promote equality of opportunity for all staff and don't have an adverse impact on any particular group. Your co-operation in providing us with accurate data will ensure that we meet our legal obligations. Even more importantly, it will allow us to design and apply policies and processes that attract and retain a diverse, talented and motivated workforce.

Will I have to complete any psychometric tests as part of my role?

This depends on the type of role you are applying for. For instance, graduates and some Traffic Officer roles are required to complete psychometric tests (depending on the post).